Got Questions?

1.What do you do?
We are an “eBay pick up store.” This means that the general public can contact us to pick up items from them that they would like to have sold for them on eBay and we will sell the item for the customer and handle all the processing. At the end, after an item has sold, you get paid.

2. How much does it cost to sell something for me?
We charge a percentage based on the final ending auction price or Final Auction Value (FAV). Our service fee is 20%

Our fee, however, does not include the fee’s charged by eBay and PayPal which are nonnegotiable and non-refundable. For more information on the fee’s associated with listing items on eBay, please view this page.

3. Will you sell anything for me?
We will only sell those items that are not illegal to sell or that have not been banned from sale on eBay. We do reserve the right to turn down the sale of any item. Also, we do require a minimum value for items that we sell for our customers so that we can assure that they will be able to make money from the sale of their item. You can also view a full list of prohibited items and questionable items sold through eBay by following this link.

4. How does the process work?
The process for selling an item on eBay through us is very simple:
Step 1: You bring the item to us after making sure it is an item that we will sell for you.
Step 2: We will photography the item and list it for you on eBay.
Step 3: We handle all payments from the buyer and shipping of the item.
Step 4: After approximately 10 days, your item will have sold and you will receive your check in the mail.

5. How much will my check be?
The amount you receive will be based on the final auction value of your item. That value is taken and subtracted from that are the fee’s associated with listing on eBay, collecting payment through PayPal, and the fee for using our service.

6. What happens if my item does not sell?
We provide our customers with the option of either picking up their item from our location and not having to pay any fee’s or we can continue to re-list the item until it is sold. Each time an item is listed, a fee is charged by eBay and this will in turn be charged to you, as the customer, if the item is listed more than once.

7. What about shipping my item after it is sold?
What about it? We take care of all the packaging and shipping involved with selling your item. The cost of shipping is not taken our of your payment amount, but is instead paid for by the buyer on top of the final value of the item.

8. What kind of payments do you accept?
We primarily deal through PayPal, an online payment processor, which can accept e-checks, credit cards, and direct payments from bank accounts. However, we do also accept cash, check, or money orders from our buyers.

9. Can I be paid in any form besides a check?
Unfortunately, we can not offer our customers cash payments because we do not keep any cash on hand at our location. All payments to customers are made through PayPal or by check which can immediately be taken to a bank and cashed or deposited.

10. What fee’s are yours and what fee’s are eBay’s?
The fees associated with using our service are 20% of the final auction value. All other fee’s such as insertion fee’s, final value fee’s, listing upgrade fee’s, relisting fee’s are associated with eBay and PayPal and are charged by them. These fee’s are non- negotiable and non-refundable. To view the views that are charged by eBay, please follow this link.

11. Where will my item(s) be kept?
While we has possession of your item(s), they will be kept in a secure storage location which is smoke free and pet free.

12. Do I need a special permit to sell guns, knives, etc.?
As a customer , you do not need a license or permit to have your knives or similar weapons sold for you. However, per eBay policy, we will not list for sale any fire arms or other similar guns or weapons. For more information on the types of weapons that are and are not allowed to be sold on eBay, please follow this link. You can also view a full list of the items prohibited for sale on eBay by following this link.

13. How long will my auction last?
All auctions listed will last for a duration of 7 days.

14. When will I be paid?
You will be paid after the end of your specific auction item. At the end of the auction, we must first receive payment from the high bidder in order to process the transaction. Once payment is received from the high bidder, fee’s will be deducted from the total amount, and a check will be sent to you via the United States Post Office or a PayPal payment can be sent.

15. How will my item(s) be returned to me if it does not sell?
If your item does not sell, you have the option to re-list your item until it does sell. However, if you would prefer to receive your item back, you will need to arrange to pick the item up from us within 7 business days from the ending auction date.

16. Who will be able to view my item?
Your item will be able to viewed by everyone who searches the eBay website for key words related to your item. In some cases, when someone searches for a key word in a search engine, such as Google or Yahoo, eBay auction listings will come up that way and people can find your item.

17. What happens if I no longer wish to sell my item?
If you wish to no longer sell your item, you will need to inform us within 2 business days of the start of the auction that you would like to cancel the auction. If this happens, you will still be responsible for paying any fee’s charged by eBay for listing the item(s) and canceling the auction. If past 2 days of the start of the auction, the auction will continue and shipped if sold. If not sold, then it can be returned to you.

18. How will I be notified when my item sells?
You will be notified by email and/or a telephone call to let you know that your item has been sold. At this point, we can also inform you as to how much you should expect your check to be and when you should expect to receive it.

Don’t see your question?

If you have any further questions, please leave a comment below and we will respond to you as soon as possible. Please be sure to include an email address that you check regularly because we will respond to you directly through email.